On January 3, 2020, Ms. Guo from Jinan City, Shandong Province reported to thesurging quality complaint platform that the value of the well-furnished houseshe purchased was more than 2 million yuan. When the house was handedover, some problems occurred, such as uneven cracking of the living room floor,unusable sockets, repeated damage to the door frame, and glue openings. Whenbuying a house does not meet the fine decoration standards. She asked thedeveloper to make rectification, but was told that the rectification could onlybe made after the owner received the house.

Socket installation is unstable and internal wires are visible. The chartsin this article were provided by the respondents.

The person in charge of Jinan Fuyuan Real Estate Co., Ltd., a developer namedLiu, told Peng Mei News on January 6 that the construction of the residentialarea has passed the inspection and acceptance of relevant governmentdepartments and fully complies with the regulations. The owner's requesthas been responded to and rectification will be carried out, but therectification can only be carried out after the owner receives the house andkeys and signs the property service agreement.

Miss Guo said that in August 2018, she purchased a four-bedroom, two-livingapartment in the third district of the Central Plains of CITIC Fairview Park,Licheng District, Jinan City.

According to the contract, the delivery date is December 30, 2019. OnDecember 27, Miss Guo received the delivery notice from Jinan Real Estate Co.,Ltd. in advance, and went to the community to collect the house on December28. However, she did not expect that the long-awaited hardcover room hadbecome a "panic room."

"First of all, the community environment is very chaotic. There were nofountains in the previously promised square, and only a few lawns were plannedin the garden." She said, entering a new house Later, the wooden floor ofthe living room was uneven, the electrical wires of the socket were exposed,the door frame was damaged in many places, and the window sill and floor tileswere cracked ... This is seriously inconsistent with the decoration standards ofthe model house that was visited before. Miss Guo said on the spot thatshe refused to accept the house. At the same time, Miss Guo found thatmany owners had the same problem, "Some of them had uneven walls, skewedwalls and cracked cornerstones."

Both the window sill and floor tiles were broken. I

intended to buy furniture after the house was closed. But when she saw the newhouse look like this, Miss Guo was furious. "This is a house boughtwith the hard-earned money of our generations, and it bears foreign debt. Nowthis exquisite decoration standard is really unacceptable." Miss Guo saidthat she had many discussions with the developer, the owner A joint appealletter was also submitted.

Jinan Fuyuan Real Estate Co., Ltd.'s "Letter to the A02 CommunityOwners" stated that according to the owner's suggestions, the residentialarea and the surrounding environment will be rehabilitated. The deadline forrebuilding is April 15, 2020. The deadline for rectification of fences andgreening in residential areas is March 31, 2020.

However, the prerequisite for rectification is that the owner is required tosign the property acceptance agreement, which is not acceptable to the owner,including Miss Guo. "We ask the developer for rectification accordingto the model of the standard, before the formal acceptance houses, the ownerswill be invited to third-party home inspector were identified during the delayin delivery, the daily payment of compensation."

Jinan Fu Park Real Estate Co., Ltd. A person in charge of surnamed Liu said onJanuary 6 that the developer has promised to rectify the situation through apaper version of the reply, and the corresponding greening of residential areasand environmental quality improvement will be carried out as planned.

Aiming at the many problems existing in the finely decorated houses, the personin charge stated that the decoration standards, materials, and qualityspecifications of the finely decorated houses are consistent with the modelhouses. "To be honest, we think the house is well-decorated, but ifyou look at it from another person's point of view, his eyes will bedifferent." He said that all the questions raised by the owner will beresolved, but the owner is required to complete first House inspection, houseacceptance and signing procedures. "The owner must first accept thehouse and take away the keys before they can go through the formalities on ourside and arrange for someone to repair it."